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Frequently Asked Questions

 

How to Contact Us

Email us with any questions or concerns. We are an Internet Based Company with no physical store as of yet.

Phone: 386-561-7926, please leave a detailed message if you call and we are not able to answer the phone. We will call you back just a soon as possible.

Location: Deltona, Florida, 32738 

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Terms and Conditions

Payment and shipment terms may vary on individual items. Please note that due to manufacturer requests Bead Lovers cannot ship some items outside the United States. If you are an International Customer, please e-mail before placing an order.

Payment methods
Credit cards accepted: Visa_35x24.gifMasterCard_27x18.gifDiscover_28x18.gifAmex_27x18.gif

Paypal

Money Order

Sales Tax

It is required to collect a 6.5% sales tax on purchases from Florida residents. 

Customer Service 

Customer Service is a top priority, please feel free to contact us regarding any problem or question.

Do you have a catalog?

Not at this time. Due to silver prices and manufacturing, some items may not be available all the time.  

Special Orders

We are pleased to offer a wider variety on this website, while we keep a large variety in stock for quick shipping, we do not carry everything. Items that are not stocked are marked as such in the item description. If you place an order that includes special order items, we will ship what we have in stock as soon as possible and place the special order items in a "back order" status to be shipped as soon as it arrives. If you are not in a hurry and want everything shipped together, please make a note of that on the order or contact us. Most special order items take 2-3 weeks to arrive, in rare cases it may take longer. Special order items can be canceled at anytime and there is NO "restocking fee" or penalty. 

Is this real Sterling Silver?

YES! All beads are high quality .925 sterling silver unless specifically noted in the description, and most pieces are manufactured in either Italy or Thailand. Some are made in the USA and we normally display that proudly so you will know! 

Will these beads work with my Pandora Bracelet?

YES, Biagi and Landmark bead both have a large diameter hole that is approximatly 5mm, so they will slip on and off any bracelet, also including Chamilia, Troll, and many more.

 

 

 

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